Frequently Asked Questions

Question: How do I renew my membership

Answer:
You can renew your membership by following the steps below.

1. When your membership has expired, log in to your account.
2. You will be presented with another log in screen stating \\\”Your Account has expired. Please make a new subscription payment to re-activate your account.\\\”
3. Click on the \\\”subscription payment\\\” link.
4. On the next page, choose the membership type (PayPal Standard).
Free: Free memberships only allow you to see content which is free to the public
Trial: Trial memberships are currently not offered.
PayPal Standard: This is the current method of paying for your memberships to Racing Digest.
5. Choose the membership duration you wish to subscribe to the Racing Digest.
6. You will be taken to PayPal where you can make a payment either by using your PayPal account (which is free to set up) or by using a major credit card.

Question: What is the Membership Dashboard?

Answer:The Membership Dashboard is your personal profile on the Racing Digest. It is where you can modify your contact information including your email address and password to log in. Usually you will never see the dashboard unless you click the \”Membership Details\” link where you log in.

To get out of the membership dashboard, click the \”Racing Digest in the top left corner of the page and you will be taken to the home page of the Racing Digest.

Question: How do I reset my password?

Answer:
If you have forgotten your password you can easily reset it by clicking on the \”Forgot Password\” link under the login box. An email will be sent to the email address you registered with containing instructions on how to reset it. There will be a link contained in the email that you will click on and it will take you to a page that allows you to enter a new password and reset it.

If you know your password but you still want to reset it, you can click on the \”Membership Details\” link where you logged in which will take you to your Racing Digest Profile page. At the bottom of the page you can type yor new password in 2 times (once to record the new password and once to make verify it is the correct one you want) and then click the \”Update User\” button below that.

Question: What are the minimum requirements needed to view this site?

Answer:
In order to view this website, you need to have a relatively current web browser. At a minimum, you need to be running one of the following:

Internet Explorer: version 6 or higher
Firefox: version 3 or higher
Safari: version 3.0.4 or higher
Opera: version 9 or higher
Google Chrome: any version

If you are running any other browser that is older than these listed, the website might not look correct or may not be function at all. The reason for this, is the login system we use is not compatible with older browsers. Not only should you update your software if you can\’t use this website, but you should do so to make sure you have the newest version of the browser since new security exploits are found all the time. Updating your browser fixes these problems making your online activity safer.